Privacy Policy

Albireo AI LLC ("Albireo AI," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our AI-powered telecom infrastructure platform, or interact with our services (collectively, the "Services"). By using the Services, you consent to the practices described in this policy.

Information you provide: When you fill out our contact or demo request form, we collect your name, work email, company name, job title, and any message you include. If you subscribe to our services, we may also collect billing information.

Customer Data: When you use our platform, you may submit telecom infrastructure data, network information, engineering documents, and related content. This data is processed to provide our AI analysis, digital twin modeling, and recommendation features.

Automatically collected information: When you visit our website, we automatically collect your IP address, browser type, device information, pages visited, and usage data through cookies and similar technologies.

We use the information we collect to:

• Provide, operate, and maintain the Services, including AI-powered infrastructure analysis and digital twin modeling.
• Respond to your inquiries, demo requests, and provide customer support.
• Process subscriptions and manage billing.
• Improve our Services, including training and refining our AI models in aggregate, non-personalized ways.
• Communicate with you about product updates, security alerts, and promotional content (you can opt out at any time).
• Detect, prevent, and address fraud, security issues, and violations of our Terms of Service.
• Comply with our legal obligations.

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: We use third-party providers for hosting, analytics, email delivery, and CRM. These providers have access to your information only as necessary to perform their services and are bound by confidentiality obligations.
• Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal requirements: We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

Our website uses cookies and similar tracking technologies to analyze traffic, remember your preferences, and improve your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect some functionality of the website.

We implement industry-standard technical and organizational security measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach, we will notify affected users and relevant authorities as required by applicable law.

We retain your personal information for as long as your account is active or as necessary to provide the Services. We also retain information to comply with legal obligations, resolve disputes, and enforce our agreements. Customer Data submitted to the platform is retained for the duration of your subscription and may be deleted upon request after termination, subject to legal or contractual retention requirements.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Opt out of marketing communications at any time.
• Request a copy of your personal information in a portable format.
• Withdraw consent to data processing where consent is the legal basis.

To exercise any of these rights, contact us at hi@albireoai.com. We will respond to your request within 30 days.

Albireo AI is based in the United States. If you access the Services from outside the United States, your information will be transferred to and processed in the United States. We take appropriate measures to ensure that cross-border transfers comply with applicable data protection laws, including standard contractual clauses where required.

The Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the "Last updated" date. We encourage you to review this page periodically. Material changes will be communicated through the Services or via email where appropriate.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hi@albireoai.com.